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ABOUT US
SHOP
LOCATION
FAQ
CONTACT
Menu
Close
Frequently asked questions
General
Application of flash back / exit
Fingerprint entry difficulty
Why fingerprint unlocking failed?
Why inaccurate phone positioning, unable to navigate?
Why the map application prompts that the phone’s GPS signal is weak?
Why personal hotspots cannot be found on laptops or other devices?
Cannot search for Bluetooth headsets, Bluetooth cars, Bluetooth speakers
After the temperature of the mobile phone rises, the sliding process of the application interface is stuck and not smooth; The game is not smooth (pubg, MLBB, BGMI and other games)
When the memory is low, the whole machine such as applications and games is stuck and not smooth
The maximum brightness of LCD screen consumes more power
What should I do if my phone overheats while gaming or charging?
Rear camera night scene images have blur issue
Rear camera low light images have under exposure issue
Rear camera outdoor images have under exposure issue
Rear camera indoor light/ low light video have sharpness and noise issue
When using a wired earphone, you hear a slight noise in your left ear
When using third party applications, the phone gets hang/drops frames such as：Facebook、Twitter、Opera Browser
Hang/lag in whole device
WIFI network is unstable
The phone temperature is abnormal, and some functions are temporarily unavailable
Why won't my phone charge or why does it show charging when unplugged?
Camera recording video has low sound
Camera recording video has low sound
The camera doesn't autofocus well
SD card not working
Touch issue/touch not working
Apps get cleared at background
The whole device is stuck
The device not powering on
The device stuck on logo
Mobile phone standby power consumption fast
Boot shows Recovery mode, but can't enter the desktop
Boot into fastboot mode and cannot enter the desktop.
No response when pressing the power button
Does not respond or responds intermittently to touch
Touch screen problem when charging
Touch screen when using system functions
What should I do if the screen touch fails when playing games?
How can I fix my phone camera if it won't turn on?
What should I do if my phone camera cannot be turned on?
How to solve the problem of unstable mobile phone signal, no signal, and poor signal?
Weak phone signal
Signal of the phone card is normal but the data cannot be used to surf the Internet
power consumption of the mobile phone affected by the quality of the mobile network signal?
Wi-Fi switch cannot be turned on or off
Wi-Fi connection successful but no internet access
What should I do if my Wi-Fi connection is slow or not working?
Wi-Fi list does not refresh, and the same Wi-Fi is always displayed
Why can't I connect to Bluetooth devices?
General troubleshooting for third-party application malfunction
General troubleshooting for third-party application malfunction
What should I do if there is noise from the speakers?
Noise and echoes when the speaker is turned on
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